What happens if CAD detects an invalid address entry?

What happens if CAD detects an invalid address entry?

• A. System Shuts Down
• B. Prompts Telecommunicator for More Information
• C. Dispatch Cancelled
• D. Automatically Dispatches Closest Unit

Answer: (B)

When a CAD system checks an entered address, it compares it against its address database to ensure a reliable map to a real location. If the entry is invalid or cannot be matched, the system cannot confidently assign a unit to that location. To prevent misdispatch, it prompts the telecommunicator for more information—such as confirming the address, providing cross streets, or offering nearby landmarks—so the location can be resolved before any units are dispatched. The other outcomes (shutting down, canceling dispatch automatically, or dispatching the closest unit without a valid location) would risk safety and are not how CAD typically handles an invalid address.

When a CAD system checks an entered address, it compares it against its address database to ensure a reliable map to a real location. If the entry is invalid or cannot be matched, the system cannot confidently assign a unit to that location. To prevent misdispatch, it prompts the telecommunicator for more information—such as confirming the address, providing cross streets, or offering nearby landmarks—so the location can be resolved before any units are dispatched. The other outcomes (shutting down, canceling dispatch automatically, or dispatching the closest unit without a valid location) would risk safety and are not how CAD typically handles an invalid address.